Rikeeta E

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Verified Buyer
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Shipping

Dresshead - Shipping
Dresshead - Shipping - Image 2
I was told on February 10, 2024, that my merchandise would ship on February 20th. Here it is February 20, 2024, and I do not have anything in my email that says it has shipped or a reason that it is still not being shipped on today. This is my first time ordering with this site, and I am not sure that I will order again.
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Pros:
  • Cute items in pictures
Cons:
  • No way to contact merchant

Preferred solution: Deliver product or service ordered

Yamel Aeb

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Verified Reviewer
| map-marker Dallas, Texas

No response

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Ordered shoes what received is okay but way to small.Tried contacting several times but no response.Only way they have to contact them is an email address.
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User's recommendation: Order from someone else

Lisa l Tcy

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Verified Reviewer

Won't ship unless I pay additional 200.00

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Ordered charged said shipping upon shipping was told must pay additional 200.00 to the 136.00 to purchase compatible pods said they will not refund at all!
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Loss:
$135
Cons:
  • Scammers

Preferred solution: Full refund

User's recommendation: SCAMMERS WON'T REFUND UNLESS ADDITIONAL 200.00 TO PAY FOR DELIVERY

Lisa l Tcy

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Verified Reviewer

Have no phone number or customer service may be scammer

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Cannot contact site at all no email no phone number..trying to ask is shipping options noone to contact or call
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Preferred solution: Phone number and customer service not available

User's recommendation: May be scammers..can't contact

Anonymous
map-marker Seattle, Washington

Fraudulent company

I ordered items from Dresshead. Once I received them I contacted them about a return which they agreed to do once they received my items. My items were shipped from the USA to me in the USA, yet they wanted me to return the merchandise for my full refund to an address OVERSEAS. The cost to return would have exceeded the cost of the merchandise.
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Brittany S Bjc

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Verified Reviewer

Horrible!!!!

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Clothing was purchased as a medium yet all is fitting my mother who is a XXL. I've sent photos, I've also not received the right products as well as some not at all. I've extremely disappointed and will be contacting the AG, BBB and further agencies due to the *** you have put me threw. Not answering emails, ect. Each purchased item was cost plus 4.00 shipping per item!
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Loss:
$170
Cons:
  • Everything bad

Preferred solution: Full refund

User's recommendation: Stay away! Do not purchased anything from this crooked China company, cheaply made clothing by 10yr Olds.

Rubina B Dzf

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Verified Reviewer
| map-marker Kingston, Kingston

Did not get package. Order.

Fed ex sent me an email saying to pickup a package. When I went there it was not there. Please send me back the package. When FedEx sends it back to you. Immediately to the local post office kgn. 19. J.a. w.i bellrubina@***.com
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Anonymous
map-marker Kingston, Kingston

Shoddy business.

Or Ordered goods. Did not get them. Wa s t old I cannot receive a refund. I need them goods. Or I can get full refund money's.
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Anonymous
map-marker Weslaco, Texas

Reorder

My name is Denise Coleman I ordered a orange long dress from you guys and some leopard heels which I got the dress but did not get the heels cuz they say y'all had sold out the heels was $12.99 and I was just wondering if I can replace the heels with the burgundy dress just like the orange one
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CBlue

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Greedy cheap Bastards

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Dresshead - Greedy cheap Bastards
Dresshead - Greedy cheap Bastards - Image 2
Updated by user Sep 11, 2022

Lucia is a fraud that's not even her hongkong name smgh

Original review Sep 11, 2022
490012 is my order number agent " Lucia" said we don't do refunds select items get refunded ... best wishes and better luck next time was what she said my daughter picked these combat boots from the hospital she is 9 ..

said she wanted to be a solder, and I had to let her dwn even more as she is down as is.. Dresshead has agents with absolutely no training they are not a legit business You will go in circles trying to contact somone , the 1st image is what you get after they tell u your order is out of "STOCK" THE 2ND IMAGE is how they PERSUADE YOU TO CHOOSE ANOTHER ITEM NEVER MENTION A REFUND BC THATS NOT WHAT THEY DO THIS TRULY IS ANOTHER OF HONGKONGS quick SCHEMES for STEALING and taking advantage of Americans so let's stand united never give them a dime again.
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Loss:
$30
Pros:
  • Cheap
Cons:
  • Entire department

Preferred solution: Full refund

User's recommendation: Save yourself

1 comment
CBlue

Yup

Anonymous
map-marker Brooklyn, New York

I have not received my merchandise and it’s been 36 business days

I want my merchandise forget the money cause I know I will never get that back but I want what I paid for period!!!
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User's recommendation: Beware

Anonymous
map-marker Bessemer City, North Carolina

Refund

I need a refund on this payment I made and no one is answering and I'm getting frustrated bcuz left to right ppl r complaining
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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Miami, Florida

Have not received my order

Dresshead - Have not received my order
Hi I placed and order of 3 items on 8/2/2022, order # is 488727, I should have Already gotten my products , my email is kathj. Gross@***.com, my phone # is 239-478-****, leaves me a text message, I want my clothing or my money back. I look forward to receiving information from this company website.
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Anonymous
map-marker Concord, Massachusetts

Shoes falling apart

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Dresshead - Shoes falling apart
Dresshead - Shoes falling apart - Image 2
Dresshead - Shoes falling apart - Image 3
I bought a pair of strappy wedge sandals the sandals don't buckle and the straps are separating apart the shoes are completely not wearable.
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User's recommendation: Dont buy

Anonymous
map-marker Huntingdon Valley, Pennsylvania

Not received item

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Didn't receive one item from my order : Pedestal Style Kitty Heel Pump - Studded Strap Ribbon Toe / Ankle Strap No.805225***-* for $11.99 Want refund back for this amount on my credit card
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Anonymous
map-marker Miami, Florida

I have a complaint

I have a complaint, I placed an order August 2, 2022 my order show 12 to 15 days shipping within two days I have not yet received my order it is the 27th my order number 488727 my email kathj.gross@***.com, You can reach me at this, immediately thank you
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