Teresa F Ado

Don't expect great quality

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I ordered 5 necklaces and each one of them had something wrong (broken pieces ) with it .
View full review
Loss:
$10
Pros:
  • Price and selection
Cons:
  • Defective merchandise
Reason of review:
Damaged or defective
Molly S Bpx

*Stay AWAY*

I have been trying for over a week now to return an item I ordered and have received nothing back from them. I have sent 3 emails to their customer service email address, and of course there is not a phone number to actually contact anyone for help. It's a scam, cant take advantage of the free return since they wont contact me.
View full review
Loss:
$14
Cons:
  • You cant return your items & get a refund like they claim
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

DerricaP P

Terrible

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My order has not been shipped I ordered on 29!!!! It hasnt been shipped and already take 8-15 days to arrive this is unacceptable!!!
View full review
Loss:
$68
Pros:
  • No pros
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Birmingham, Alabama

Just be careful and it takes to long for your merchandise to come

I reently placed an order on 1/17/2020 over $500. I received only 3 items.I received a message saying that 30 pieces of my order was out of stock and my account will be refunded in the amount of $492.00. My account has not been refunded as of yet..I reordered the merchandise that i didn't get in the amount of $386.00 on 1/30/2020. I really would hate to stop ordering from you. I love everything i have so many times before.As a matter of fact i have another order ready..just waiting on my previous order to get here. My name is Pricilla Thomas.my email address is pricillathomas56@***l .com. My phone number is (205)451-****
View full review
1 comment
Andrea Hhp

They just got done Chinese New year holiday!!

Anonymous
map-marker Jacksonville, Florida

Do not oreder from this company they are scamming people

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I ordered some items from this company about a month ago and they haven't sent a thing not even a confirmation number I been trying to reach out to them and they won't reply back to none of my emails this company is full of sh%% that's why they don't have a phone number to be reached I didn't get my order are my money
View full review
Rachel J Goj

Do you not order from here unless you have a video at your doorstep

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I never got my package and I waited a whole month because it usually takes weeks for dress had to ship your items. They said it was delivered on November 16 and they wonโ€™t give me a refund or resend the items I need to talk to someone because that is not a policy I just re-read the reviews online I need someone to talk to a phone number to get my money back Iโ€™ve ordered from this site so many times and this has never happened
View full review
Loss:
$119
Pros:
  • Great prices
  • No number
  • Cheap
Cons:
  • Bad customer service
  • No phone number to reach someone
Reason of review:
Problem with delivery

Preferred solution: Full refund

Pricellia N

There is no recommendation

Unless my refund is not added back to my card review will not be good and my recommendation to other customers will not be good. I trusted your company to do the right thing.
View full review
Loss:
$29
Cons:
  • Not keeping their word
Reason of review:
Out of stock items

Preferred solution: Full refund

Nikita M Olh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

This is Nikita Mcgary checking on my order

Checking my status this is Nikita Mcgary
View full review
Reason of review:
Poor customer service
Anonymous

Quality of item purchased is terrible

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dresshead - Quality of item purchased is terrible
I ordered a pair of black heels with bows on the back. When I just opened the package, it was a broken bow and the shoe wasnโ€™t the right size. I would like to get a refund and send these shoes back ASAP.
View full review
Loss:
$18
Pros:
  • Cheap
Cons:
  • Wrong size information- too small
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Marlene B Nxb

Do not buy from them

I bought some dresses shoes and a purse from them. The dresses did not fit, the shoes did not fit and the purse strap broke after only one use. Cheap quality all of it. I keep trying to return the items and all I get is somebody named Lucia contacting me telling me to ship the items back to their Hong Kong warehouse but no address is ever provided and when I ask about a refund they do not answer my question. On their website it says shipped from America, free to return and returns are no problem. Now they expect me to pay to return the items. No way! If anyone has a customer service number I would appreciate if I could be given the number. I am willing to go see a lawyer about this. This is false advertisment and a scam. I paid and now I need and want my money back. Will never buy there again.
View full review
Loss:
$56
Cons:
  • Refunds
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Liana H Urd

Just donโ€™t order from here

I havent received my clothes its been weeks and I want them or my money back
View full review
Loss:
$38
Reason of review:
Order processing issue

Preferred solution: Deliver product or service ordered

Judy B Vje

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't remember my password

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Can;t get into my account because I can;t remember my password.Help
View full review
Pros:
  • Need a new password
  • Love your merchandise
Cons:
  • Make sure my address is correct like i typed it
  • Need a new password
Reason of review:
Access/ activation issues
Juliett B
map-marker Philadelphia, Pennsylvania

Be more qualified

My name is Juliett Barzilayev, Recently I have ordered some boots, today received the order and one order is missing: Womenโ€™s Booties Eyelet Embellished strap and Seams Kitty Hills Item No 8050**** size 5. Want to know why it is missing, and when I will get this order, because I already paid money for this order and want to get it Order No 381134, amount paid $116.88 It is my second message, first was sent January 6. Up to day didn't receive any response or explanations 01.07.2020
View full review
Juliett B
map-marker Philadelphia, Pennsylvania

To be more attentive to customers and their orders

My name is Juliett Barzilayev, Recently I have ordered some boots, today received the order and one order is missing: Womenโ€™s Booties Eyelet Embellished strap and Seams Kitty Hills Item No 8050**** size 5. Want to know why it is missing, and when I will get this order, because I already paid money for this order and want to get it Order No 381134, amount paid $116.88 It is my second message, first was sent January 6. Up to day didn't receive any response or explanations 01-07.2020
View full review
Judy B Vje

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't remember my password

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Forgot my password please send me a new one.
View full review
Reason of review:
Access/ activation issues

Preferred solution: New password

  • 1
  • ...
  • 14
  • 15
  • 16
  • 17
  • 18
  • ...
  • 40