North St, Shizhong Qu, Neijiang Shi, Sichuan Sheng, China, 641000
Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Where do I even start?? I ordered a jacket and a purse from them on January 7th, 2018.

I paid a total of $43.96. I finally received my items on January 19th. The jacket was WAY to small and I ordered it in a size 2 times bigger than what I normally wear. The purse they sent me WAS NOT THE PURSE I ORDERED!!!

I email the company the same day, included pictures of everything. They tell me that I would have to pay to send the jacket back, but to keep the purse and they'll send out the right one with my next order...... Are you kidding me???? I told them I was a bit uneasy about ordering anything else from them, but I went ahead and ordered some cheap jewelry which cost me $9.95 all together.

The company told me to leave a comment with my order stating the SKU# of the purse they were suppose to send with it. What do you know, 2 days later they email me to say that the warehouse missed my comment and already shipped the jewelry!!!! Now I'm just *** livid!!! This person then tells me to submit a "non-paid" order for the purse and the warehouse will see it and send the purse.

It's been about 3 days since I did that and not a word from the company. Worst company EVER!!! Oh, and not to mention, I've been using the purse they sent me, even though it was the wrong one, for a little less than a week now.

I went to pick it up today and the strap COMPLETELY BROKE!!!!! I wrote them a nasty email and I'm super excited to see what kind of crap excuses they come up with this time!!

Product or Service Mentioned: Dresshead Handbag.

Reason of review: Not as described.

Monetary Loss: $24.

Preferred solution: Full refund.

I didn't like: Absolutely everything.

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